Sales, recruitment, retention and customer care, via instant messaging, WhatsApp®, Telegram®, Messenger Facebook®, and many more channels.
Manage through a single web-platform all the automatic responses that you want to provide to your customers, LABS357 provides a communication channel to offer support, attract and retain customers, capture leads and improve your conversion.
How does it work? We’ve developed a self-management web platform, which allows each user to configure their own bot (an automated responses robot) in a very easy way.
You just have to define the responses structure and keywords, and in few minutes you have your system working.
Actually LABS357 is integrated with Facebook Messenger and Telegram, and we’re working to incorporate email, web chat among others
The bot created by user provides automated responses in a few seconds to consumers, but if they want to be transferred to a support agent, by sending Chat word or choose Support option they will be derived to an operator to continue the conversation in the same way.
The bot provides custom responses? LABS357 can integrate with your CRM or an enterprise database, in this way if the user/client wants to know, for example, the account state or balance, he/she just needs to send their document number or any other data predefined, the bot will return appropiate information.
It can send messages? The web platform allows create lists for message sending, lists are created by each user depending what he need communicate: promotions, exclusive discounts, send documentation, training, etc. You can send and receive text, audio, image, video and any other file type!
BEGINS IN MINUTES
Contact our Sales Department and loyalty begins to attract customers and serve them more efficiently, thereby increasing their profits.
- Companies’ contacts are part of your information and one of its most important assets, which is why we care with a high level of confidentiality, therefore, each registered user operates on its own database
- WE DO NOT SELL DATABASES
- WE DO NOT SEND MASS MESSAGING
- See our ANTISPAM policy
Thanks to our API, you can integrate your own management system with our platform quickly and safely.
Contact our Technical Support mail: firstname.lastname@example.org